Promptmule – Privacy Policy
Promptmule – Privacy Policy
Last Updated: December 9, 2023
This Privacy Policy is designed to help you understand how Working Animals AI, Inc DBA PromptMule.com (“PromptMule,” “we,” “us,” or “our”) collects, uses, and safeguards your personal information. We respect your privacy and are committed to protecting your data.
Scope of this Privacy Policy
This Privacy Policy applies to all personal information collected through PromptMule.com, collectively referred to as the “Services.” We may update this policy from time to time, and any significant changes will be communicated to you as required by applicable law.
Personal Information We Collect
The types of personal information we collect depend on your interactions with PromptMule and our Services, as well as the requirements of applicable law. We collect information in the following ways:
- Personal Information You Provide to Us Directly
- Account Information: When you create or manage your account, we collect personal information such as your name, email address, and digital wallet address.
- Your Communications with Us: We collect personal information, including your email address, phone number, or mailing address when you contact us for information, register for our newsletter, seek support, or communicate with us in any way.
- Surveys: We may invite you to participate in surveys, and if you choose to participate, we may collect personal information in connection with the survey.
- Sweepstakes or Contests: If you enter our sweepstakes or contests, we may collect the personal information required for these promotions. In some jurisdictions, we are required to publicly share information about winners.
- Conferences, Trade Shows, and Other Events: We may collect personal information when you attend or participate in events we host or attend
- Business Development and Strategic Partnerships: To assess and pursue potential business opportunities, we may collect personal information from individuals and third parties.
- Job Applications: If we post job openings on our Services and you apply, we may collect your personal information, such as your application, CV, cover letter, and any other information you provide.
- Personal Information Collected Automatically
- Automatic Collection of Personal Information: We automatically collect certain information when you use our Services, including your IP address, user settings, MAC address, cookie identifiers, device information, location data (approximate), and Internet service provider. We also collect data on how you use our Services, including the pages you visit, search queries, links clicked, content interactions, and more.
- Cookie Policy (and Other Technologies): We, and third parties providing content, advertising, or other functionality on our Services, may use cookies, pixel tags, and similar technologies (“Technologies”) to collect information about your use of our Services.
- Cookies: These are small text files stored in device browsers to enhance user experience and store preferences.
- Pixel Tags/Web Beacons: These are code snippets embedded in our Services to track user engagement and email opens.
- Our uses of these Technologies fall into the following general categories:
- Operationally Necessary: Technologies that enable you to access our Services and tools, identify irregular website behavior, enhance security, and use our functionality.
- Performance-Related: We use Technologies to assess how our Services perform, helping us understand user behavior and improve our offerings.
- Functionality-Related: Some Technologies help us provide enhanced functionality, such as keeping track of user preferences and interests.
- Advertising- or Targeting-Related: We and third-party partners may use Technologies to deliver personalized content and ads, both on our Services and third-party digital properties.
- Analytics: We use Technologies and third-party tools for analytics to better understand how our Services are used, improve and personalize them. Some analytics partners include Google Analytics and Hotjar.
- Personal Information Collected from Other Sources
We may obtain personal information about you from third-party services and organizations. For instance, if you access our Services through a third-party application, we may collect personal information available through your privacy settings in that application.
- How We Use Your Personal Information
We use your personal information for various purposes, including: - Provide Our Services:
- Managing your accounts and providing access to our Services.
- Addressing customer or technical support requests.
- Communicating with you about your account, activities, and policy updates.
- Processing job applications and event registrations.
- Administrative Purposes:
- Pursuing our legitimate interests, including marketing, research, network security, and fraud prevention.
- Measuring interest and engagement in our Services.
- Improving, upgrading, and enhancing our Services.
- Developing new products and services.
- Ensuring internal quality control and safety.
- Authenticating and verifying individual identities.
- Debugging to identify and repair errors.
- Auditing interactions, transactions, and compliance activities.
- Enforcing our agreements and policies.
- Complying with legal obligations.
- Marketing and Advertising Our Products and Services:
We may use personal information to tailor and deliver content and advertisements. Marketing methods include email campaigns and social media channels. You may contact us to inquire about our marketing practices.
- With Your Consent:
We may use personal information for other purposes with your consent or as clearly disclosed at the time of data collection. - Other Purposes:
We may use your personal information for additional purposes requested by you or permitted by applicable law. De-identified and aggregated information may also be used for research, analysis, and other lawful purposes.
How We Disclose Your Personal Information
We disclose your personal information for various business purposes, including to provide our Services, protect us or others, or in major business transactions such as mergers or sales. Disclosures are made to the following categories:
- Disclosures to Provide Our Services:
- Service Providers: We share personal information with third-party service providers assisting us in providing Services, including IT support, hosting, payment processing, and customer service.
- Business Partners: Personal information may be shared with business partners to deliver requested products or services or jointly offer products or services.
- Affiliates: We share personal information with our corporate affiliates.
- Advertising Partners: Third-party advertising partners may collect
- information about your activities and device for personalized advertising.
- Disclosures to Protect Us or Others:
We may access, preserve, and disclose stored information if necessary to comply with law enforcement or national security requests, legal processes, protect rights, property, safety, enforce policies or contracts, collect debts, or assist investigations. - Disclosure in the Event of Merger, Sale, or Other Asset Transfers:
If we are involved in a merger, acquisition, reorganization, bankruptcy, or other business transition, your personal information may be sold or transferred as permitted by law and/or contract.
Your Privacy Choices and Rights
Your privacy choices and rights may vary depending on applicable law:
- Email Communications: Unsubscribe from unwanted emails by using the provided link in emails. Transaction-related emails will continue. Contact support@promptmule.com to make any changes or get access to your data
- Do Not Track: We do not respond to Do Not Track signals sent by web browsers.
- Cookies and Personalized Advertising: Adjust your browser or device settings to manage or remove cookies and opt-out of personalized advertising where available